In order to track our subrogation performance and measure our productivity against industry benchmarks and best practices, our quality review program measures a minimum of nine pertinent factors.
Percentage of claims referred for subrogation;
Total percentage of subrogation collected to paid loss, by claim type;
Percentage of subrogation dollars collected to paid loss on those
subrogation claims, by claim type;
Cycle days from date reported to date referred;
Cycle days from date referred to date collected;
Subrogation dollars recovered by adjuster;
Subrogation expenses as a percent
to total subrogation collected;
Subrogation closed with no recovery; and
Aged pending.